Terms and Conditions:
1. Terms of Service and Privacy Policy
1.1 This business operates solely as a lead generation and marketing platform. All services are performed by independent third-party contractors who assume full responsibility for their work.
1.2. By placing an order through our website, the customer acknowledges and agrees that they are entering into a direct transaction with the third-party vendor, not with Lead Marketplace LLC. Our role is limited to connecting customers with service providers and facilitating communication and payment
1.3 Indemnification Clause. The Client acknowledges and agrees that Lead Marketplace LLC acts solely as a facilitator for third-party vendor services and is not directly responsible for the execution, quality, timeliness, or outcome of such services.
1.4. The Client agrees to indemnify, defend, and hold harmless Lead Marketplace LLC, its officers, directors, employees, agents, and affiliates (collectively, the "Company") from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to the acts, omissions, or services of any third-party vendor retained or recommended by the Company.
1.5. This indemnification shall not apply in cases where such claims or liabilities result directly from the Company’s gross negligence or willful misconduct.
1.6. This clause shall survive the termination or completion of any agreement between the Client and the Company.
2. Payment Terms.
2.1 Payment Facilitation Disclosure. Lead Marketplace LLC acts solely as a payment facilitator for third-party vendors in connection with certain products and services. By placing an order, the customer acknowledges and agrees that Lead Marketplace LLC collects payment from the customer and, in turn, disburses the necessary funds to the respective third-party vendor(s) responsible for fulfilling the order.
2.2 Lead Marketplace LLC does not assume responsibility for the vendor’s performance, timeliness, or quality of work. The contractual and service obligations related to the fulfillment of such orders remain solely between the customer and the vendor.
2.3 Price adjustment. Customer acknowledges and agrees that all prices displayed on the platform for custom orders are estimates only and subject to change upon further review. Lead Marketplace LLC reserves the right, in its sole discretion, to adjust the final pricing of any custom order following submission.
2.4. In the event that a price adjustment is required, the customer shall be notified promptly, within one (1) to two (2) business days from the date the order is placed. If the customer does not accept the adjusted pricing, Lead Marketplace LLC shall, as the customer’s sole remedy, issue a full and prompt refund of any amounts paid, with no further obligations or liabilities to either party.
2.5. Project Approval
After placing your order, you will receive an approval sheet detailing all dimensions and technical specifications for your review and confirmation
3. Refund/Return Policy
3.1. For custom products and products produced for an individual customer, we do not accept returns or exchanges once production has begun or the item has been delivered, except in cases of manufacturing defects or order fulfillment errors.
3.2. Order Cancellations & Pricing Adjustments. Customers may cancel an order within 24 hours of placement without penalty, provided that production has not yet started. In the case of custom orders, we reserves the right to adjust pricing after the order is reviewed. If a pricing adjustment is necessary, the customer will be notified within 1–2 business days before proceeding to production. If the customer does not agree to the revised pricing, a full refund will be issued promptly with no questions asked.
3.3. If you receive a defective item or an order that does not match the approved specifications, please notify us in writing within 5 business days of delivery. Upon verification, we will work to repair, replace, or refund the affected item, at our discretion.
3.4 Refund Processing. Approved refunds will be issued to the original payment method within 7–10 business days of confirmation
4.1 By using this website, you agree to use it only for lawful purposes and in accordance with all applicable laws and regulations. You shall not:
Use the site to engage in fraudulent, abusive, or harmful behavior;
Interfere with the site's functionality, security, or infrastructure;
Submit false, misleading, or unauthorized information or orders;
Attempt to access data not intended for you or breach the site's security measures
5. Intellectual Property & Promotional Use
5.1. Any violation of these terms may result in termination of access and legal action where applicable.
5.2 By engaging Lead Marketplace LLC for design, manufacturing, or installation services, the Client grants the Company a non-exclusive, royalty-free, worldwide license to use, reproduce, and display images of the completed work, including any associated artwork, logos, or designs provided by the Client, for marketing, portfolio, promotional, and social media purposes.
5.3. The Client represents and warrants that they have the necessary rights and permissions to authorize such use. This license does not transfer ownership of the Client’s intellectual property and is limited strictly to promotional use by Lead Marketplace LLC.
5.4. If the Client wishes to opt out of promotional use, a written request must be submitted prior to project completion.
6.1. Disclaimer of Liability for Third-Party Services. We work with a network of trusted third-party vendors to provide certain products, services, and installations. However, Lead Marketplace LLC is not liable for the quality of work, performance, damages, delays, or any other issues arising from the actions, omissions, or services provided by any third-party vendor or contractor.
By engaging with our services that involve third-party vendors, you acknowledge and agree that:
Any disputes or claims related to the workmanship, materials, scheduling, or service quality must be addressed directly with the third-party vendor.
Lead Marketplace LLC does not guarantee or warrant the work performed by third-party providers and shall not be held responsible for any resulting losses, property damage, delays, or personal injury.
We are not responsible for any permit issues, code violations, or compliance failures caused by third-party work.
6.2. This disclaimer applies to all projects, deliveries, or installations facilitated through or alongside external vendors not directly employed by Lead Marketplace LLC
7.1 In the event of any dispute, claim, or controversy arising out of or relating to the use of this website, services provided, or any agreement between the Client and Lead Marketplace LLC, the parties agree to first attempt to resolve the matter amicably through good-faith negotiations.
7.2. If a resolution cannot be reached within thirty (30) days, the parties agree to submit the dispute to mediation in Union County, New Jersey, before pursuing any other legal remedy.
7.3. If mediation is unsuccessful, either party may seek relief through the state or federal courts located in Union County, New Jersey, which shall have exclusive jurisdiction. Both parties hereby consent to the personal jurisdiction and venue of such courts.
7.4. This clause shall not prevent either party from seeking injunctive or equitable relief in appropriate circumstances.
8.1 This Agreement shall be governed by, and construed in accordance with, the laws of the State of New Jersey, without regard to its conflict of law principles.
8.2 Any legal action, suit, or proceeding arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located in Union County, New Jersey, and the parties hereby consent to the personal jurisdiction and venue of such courts.
